Fresh out of California, Jaxxon specialises in Italian-made chains and accessories. Each item is crafted using premium Italian materials, from 14k gold to 925 silver. With such a commitment to enduring quality, it’s no surprise that Jaxxon have earned themselves a huge cult following across the States – and beyond.
California, United States
Patchworks allows us to feel confident in our data transfer and inventory tracking – even down to the bundle level. Thanks to them, not only were we able to succeed in getting the right orders to the right people during a period of enormous growth, but we were also able to break this down analytically at the end.
We feel confident in Patchworks’ ability and speed when it comes to problem-solving, understanding and caring when our business runs into an issue. The customer service level is absolutely amazing – I wish all of our business partners, apps, teams and software provided the same level of 24/7 support.
Co-Founder of Jaxxon
In their third year of business, Jaxxon were ready to think about how they could transform their startup jewellery brand into a global business. But their existing operations were already beginning to feel the strain of the brand’s rapid growth, leading to slow order processing, inefficiencies and a lack of visibility over their data. If they wanted to scale further, Jaxxon realised they’d need to invest in their fulfilment.
After choosing Peoplevox as their warehouse management system, Jaxxon were faced with another challenge: integrating their new WMS with their existing Shopify store. With no integration experience and no knowledge of the best practices involved in connecting an ecommerce platform to a warehouse system, they needed an external partner to support the project.
That’s where we came in.